Frequently Asked Questions

General FAQs

If you’re interested in Dipsy catering an event for you, please schedule a tasting. We have ice cream making classes & parties at our 300 W Lake Street location in Elmhurst. To-go pints and treats will be available for pick-up starting in summer 2022. 

We have 5 core flavors – vanilla, chocolate, sea salt caramel, cookies n’ cream & cappuccino. We also have a dairy-free vanilla ice cream. Seasonal flavors will be available at the Elmhurst location in limited quantities.

Yes! We can accommodate requests for nut-free, dairy free/vegan & gluten free.

We get our dairy from Sandwich, IL and make all of our ice cream flavors at our Elmhurst location. 

Catering FAQs

You get to pick 2 ice cream flavors, 1 dip, 4 toppings and 2 drizzles. Just within that package, there are over 100 ice cream bar creations!

About 4-6 bites. Maybe more if you’re a dainty eater.

You get to pick the menu — what flavors we bring, dips, toppings and drizzles. On the day of your event, we will have a personalized chalkboard menu so your guests can make their selections & have a customized ice cream bar!

Luckily for you, we are creative & would love to help.

We have two carts – Big Dipper & Little Dipper.

Both carts can do the exact same thing, it’s mainly the overall look that’s different. The Little Dipper cart also has the option to be branded with a custom magnet. 

All we need is a standard 3 prong outlet. We bring everything else we need with us. 

Cart rental has a minimum rental of 2 hours. Ice cream bar minimum purchase is 50 Sunday-Friday. Saturday has a 100 bar minimum purchase. 

Our grab n’ go cooler service would be a great option for you! 

Your party would be the perfect candidate for our grab n’ go service. It’s a bit more budget friendly and has a 30 bar minimum. 

Most of our clients are within the Chicagoland area but we can travel further. Dry ice is an amazing invention.

If you have an idea, we will base the proposal around that number. The bar count can be increased or decreased up until the final invoice. We send that out 30 days prior to your event.

Email us the image you’d like to use at least 2 weeks prior to your event. We will print the image onto an edible white chocolate coin. Customized coins are $1/coin.

We prefer Venmo or credit cards. If you want to pay with a credit card, we can send you a link. There is a 3% fee for credit card payments.

We’ll send you an invoice for the deposit and contract to sign.

If we’re going to be outside, we always ask for a back up plan for rain or severe weather.

Ice Cream Kitchen FAQs

We are not a standard ice cream shop so our hours are limited. Parties and classes are mainly on Saturdays and Sundays, however, we can take special requests. 

If your child can handle being alone (doesn’t need bathroom assistance, etc), then yes, you can drop off your child. If you are hosting a party in our space, we would expect a parent (of the birthday kid) to stick around and be the point of contact for the whole party.

Our staff of Ice Cream experts give a brief educational session about ice cream. Then we get into the ice cream making portion. The best part is dished up in a bowl – eating your custom ice cream! If there is remaining time, we can play games and take pictures at our photobooth sprinkle wall. 

Anything you want! We give you a Dipsy ice cream base to start from and then you can pick what inclusion you would like to add. 

Vanilla, chocolate, birthday cake or dairy free vanilla (coconut base). 

Of course! We always ask on the registration form if there are any allergies we need to be aware of. 

How do I see your class schedule or book a party at your ice cream kitchen?

Here is a link to our calendar. https://www.hisawyer.com/dipsy-desserts/schedules/widget_calendar

Of course! Bring in anything you would like. Just remember the plates, cups and silverware. 

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